Prescription Refills

Medication Refill Policy

Please follow the steps below for medication refills.
Plan ahead: medication refill requests can take up to 72 hours (3 business days).

Prescription Refill Line 609-482-3701 x19

Monday-Thursday

Requests must be received between the hours of
9:00AM and 5:00PM.
Requests made after 5:00PM will be processed the following business day.

Friday

All requests must be received prior to 1:00PM Any request received after 1:00PM will be processed the following Monday, or the next business day if that Monday is a holiday.

Saturday and Sunday

Any request will be processed the following Monday or the next business day if that Monday is a holiday.

Refill Requests After a Missed Appointment

Patients who miss a follow-up medication management appointment will only receive enough of a particular medication, that is identified as needed in the applicable prescription, to cover the patient until their next scheduled appointment.

*Please be aware that there may be charges, co-pays, or other out-of-pocket costs you must pay as a result of not receiving a full supply of medication.

Follow Up Appointments

Patients must be seen by their provider at least every 90 days (or sooner if indicated by prescriber).
If you cancel or otherwise miss an appointment, and you are beyond 90 days since your last visit with your provider, you will be required to schedule a new intake appointment. A new intake is not required if the failure to be seen by the provider in the 90 day period is due to LifeBack’s own inability to schedule an appointment for that patient within that time period.

HOLIDAY HOURS

Christmas Eve (12/24): Closing at 1:00 PM
Christmas Day (12/25): Closed
New Year’s Eve (12/31): Closing at 3:00 PM
New Year’s Day (1/1): Closed

Questions:

If you are unsure if your appointment falls on these dates,
please ask the front office or call 609-482-3701.

Medication Management

Please plan ahead and call the office prior to
needing a refill to ensure it is completed in a timely manner.

Prescription Refill Line:

609-482-3701 x19
NEW GROUPS at

LifeBack!

Start your day or take a lunch break with us —
8 AM and lunchtime appointments available!